Support Portal

Our cloud services - your path into the future

Exploit the possibilities of cloud technology and successfully shape the future of your company.

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BI2run - Mitarbeitergespräch
BI2run - Besprechung
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OUR CLOUD SERVICES

With years of experience and in-depth expertise, we are your reliable guide to the world of the cloud.
Our team of experts has accompanied numerous companies on their journey to the cloud.

With years of experience and in-depth expertise, we are your reliable guide to the world of the cloud. Our team of experts has accompanied numerous companies on their journey to the cloud.

BI2run - Cloud Hosting

Standalone
cloud hosting

BI2run provides reliable and secure cloud hosting for your BI solutions to protect data and applications and ensure high availability.

BI2run - Azure und AWS

Support with Azure or AWS introduction

Let us advise you on choosing the right cloud platform (Azure, AWS, etc.). We will then help you with seamless integration into your existing IT infrastructure.

BI2run - IBM SaaS Support

Support for IBM SaaS offerings for planning analytics

You receive support when switching to and operating the IBM SaaS offerings. Planning Analytics on Cloud (PAoC) and Planning Analytics as a Service (PAaaS).

BI2run - Cloud Support

Cloud support

Our support team is here to answer your questions about the cloud and quickly overcome technical challenges.

BI2run - Cloud Hosting

Standalone
cloud hosting

BI2run provides reliable and secure cloud hosting for your BI solutions to protect data and applications and ensure high availability.

BI2run - Azure und AWS

Support with Azure or AWS implementation

Let us advise you on choosing the right cloud platform (Azure, AWS, etc.). We will then help you with seamless integration into your existing IT infrastructure.

BI2run - IBM SaaS Support

Support for IBM SaaS offerings for planning analytics

You receive support when switching to and operating the IBM SaaS offerings. Planning Analytics on Cloud (PAoC) and Planning Analytics as a Service (PAaaS).

BI2run - Cloud Support

Cloud support

Our support team is here to answer your questions about the cloud and quickly overcome technical challenges.

Our promise

The team is ready to ensure that your journey to the cloud not only runs smoothly, but also offers maximum benefits for your company.

EXPERIENCE AND EXPERTISE

With years of experience and in-depth expertise, we are your reliable companion in the world of the cloud. Our team of experts has extensive specialist knowledge and project experience and has already successfully accompanied numerous companies on their journey to the cloud.

CUSTOMIZED SOLUTIONS

We understand that every business is unique. That’s why we offer customized cloud strategies to meet your specific needs. Our cloud solutions are seamlessly integrated into your existing infrastructure to ensure a smooth transition.

BI2run- Präsentation Close up

SECURITY AND COMPLIANCE

The security of your data and compliance with all relevant regulations are our top priority. Careful security measures and compliance with legal regulations ensure that your sensitive information is reliably protected.

COST OPTIMIZATION

Our experts help you control and reduce your cloud costs without sacrificing performance. We maximize the efficiency of your cloud usage to ensure you get the best results at a competitive price.

BI2run - Pair programming

Your BI2run benefits

Close contact with software manufacturers
Multilingual
experts
24/7
support
Personal contact person
Automated system documentation
Intuitive
ticket system
Proactive troubleshooting
Individual extensions & modules
More about BI2run

What customers say about us

BI2run - IBM Logo

“BI2run is a special partner for us because they have both the professional and technical know-how and also offer support in German. This combination only exists once, BI2run is truly unique.”

Christian Wagner

ibm.com

BI2run - Kyocera Logo

“The decisive factor for us was that BI2run is not only technically adept, but also has controlling knowledge. We are very satisfied with the cooperation, we have our personal contact person and the support is always easy to reach.”

Peggy Niehof

kyoceradocumentsolutions.de

BI2run - Olapline Referenzen

“We have been a partner for several years now and have always enjoyed working with BI2run because of their focus on support. Having a good and reliable support partner is extremely valuable to us.”

Kai Schoemann

olapline.de

BI2run - Qubedocs Logo

„We appreciate the fact to be able to partner with companies like BI2run in a market like Germany. It’s important to have a local presence and knowledge in a local language. On top of that, your focus on support is something unique.“

Richard Johnson

qubedocs.com

Further BI2run services

  • Application management
  • Operational troubleshooting
  • Usability optimizations for a smooth user experience
  • Customized report creation
  • Individualized adaptation of key figures & business logic
  • End-user support for maximum customer satisfaction
  • Operational troubleshooting
  • Usability optimizations
  • Report creation
  • Adaptation of key figures & business logic
  • End-user support
  • Technical support
  • Precise performance monitoring
  • Troubleshooting in data processing
  • Careful backup management to secure your data
  • Setup of fixes and releases for continuous optimization
  • Ensuring trouble-free system operation for maximum reliability
  • Performance monitoring
  • Troubleshooting in data processing
  • Backup management
  • Setting up fixes and releases
  • Trouble-free system operation
  • Long-term support
  • Flexible resource solutions for staff shortages
  • Support for the realization of your projects
  • Take over the entire operation of your BI application for maximum relief
  • Wide-ranging and technology-independent expertise
  • Resource solutions for staff shortages
  • Project support
  • Operation of your BI application
  • Technology-independent know-how
  • Projects
  • Provision of project managers and developers for your success
  • Comprehensive project support that leaves nothing to be desired
  • Conception and provision
  • Targeted work to guarantee project success at the highest level
  • Provision of project managers and developers
  • Comprehensive project support
  • Conception and provision
  • Guaranteed project success
Any questions? Our experts look forward to your call!
Contact us now