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Long-term support for lasting success

BI2run provides you with technology-independent support for your business intelligence systems. Reliable, personal, sustainable.

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LONG-TERM SUPPORT SERVICES

Continuous support for your business is critical to long-term success.

The focus of our long-term support is to provide you with the expertise and resources you need to keep your business intelligence solutions on track. We are your trusted partner who has your back so you can focus on what matters.

Continuous support for your business is critical to long-term success.

The focus of our long-term support is to provide you with the expertise and resources you need to keep your business intelligence solutions on track. We are your trusted partner who has your back so you can focus on what matters.

Bi2run - Lastzeiten

Relief at peak times

If your team is overloaded during busy periods, we’re here to help and make sure you can complete your projects on time.

Bi2run - Know How

Technical expertise

With extensive technical expertise, our team can help you overcome technical challenges in your business intelligence infrastructure.

Bi2run - Optimierungen

Data optimization and maintenance

We support you in optimizing and maintaining your data to ensure that you always have access to high-quality data.

Bi2run - Usability

Adaptations and further developments

Our experts continuously adapt your business intelligence solution to changing requirements, ensuring that it is always up to date.

Bi2run - Lastzeiten

Relief at peak times

If your team is overloaded during busy periods, we’re here to help and make sure you can complete your projects on time.

Bi2run - Know How

Technical expertise

With extensive technical expertise, our team can help you overcome technical challenges in your business intelligence infrastructure.

Bi2run - Optimierungen

Data optimization and maintenance

We support you in optimizing and maintaining your data to ensure that you always have access to high-quality data.

Bi2run - Usability

Adaptations and further developments

Our experts continuously adapt your business intelligence solution to changing requirements, ensuring that it is always up to date.

Supported technologies & partners:
Bi2run_Partner_QLIK
BI2run - Partner Deltamaster
BI2run - Partner Theobald
BI2run - Partner Tradui
BI2run - Partner Bissantz
BI2run - Partner Cubeware
BI2run - Qubedocs Logo
BI2run - Olapline Referenzen
BI2run- IBM grau
BI2run - Partner INGRAM
BI2run - Partner Microsoft
BI2run - Partner IDL
BI2run - Partner MID

Our promise

Our long-term support aims to understand your individual requirements and offer you tailor-made solutions based on them. We are your partner for sustainable success in the field of business intelligence.

CONTINUOUS PROVISION OF RESOURCES

When support is needed, our team of highly qualified experts is at your side. Whether during staff shortages or hectic project phases, we are there to ensure that your projects remain successful.

LONG-TERM PROJECT SUPPORT

Our specialists offer you the expertise and technological know-how to support your team in ongoing projects. We do not interfere with your project management, but work seamlessly with your team.

BI2run - SAP

SUPPORT FOR YOUR BI-INITIATIVES

Our support goes beyond day-to-day technical operations. With our team at your side, you can develop and implement long-term strategies to make your BI system a key driver of your company’s success.

WIDE-RANGING KNOW-HOW

With an impressive range of skills, our team of experts is able to provide you with the best possible support, regardless of the technology used. Our team includes experts in most technologies and tools.

BI2run - Qualitätsprüfung

Reasons for working with BI2run

24/7
support
Close contact with software manufacturers
Multilingual
experts
Personal
contact person
Intuitive
ticket system
Proactive
troubleshooting
Automated system documentation
Individual extensions & modules
More about BI2run

CUSTOMER REFERENCES

BI2run - IBM Logo

“BI2run is a special partner for us because they have both the professional and technical know-how and also offer support in German. This combination only exists once, BI2run is truly unique.”

Christian Wagner

ibm.com

BI2run - Kyocera Logo

“The decisive factor for us was that BI2run is not only technically adept, but also has controlling knowledge. We are very satisfied with the cooperation, we have our personal contact person and the support is always easy to reach.”

Peggy Niehof

kyoceradocumentsolutions.de

BI2run - Olapline Referenzen

“We have been a partner for several years now and have always enjoyed working with BI2run because of their focus on support. Having a good and reliable support partner is extremely valuable to us.”

Kai Schoemann

olapline.de

BI2run - Qubedocs Logo

„We appreciate the fact to be able to partner with companies like BI2run in a market like Germany. It’s important to have a local presence and knowledge in a local language. On top of that, your focus on support is something unique.“

Richard Johnson

qubedocs.com

FURTHER BI2RUN-SERVICES

  • Application management
  • Operational troubleshooting
  • Usability optimizations for a smooth user experience
  • Customized report creation
  • Individualized adaptation of key figures & business logic
  • End-user support for maximum customer satisfaction
  • Operational troubleshooting
  • Usability optimizations
  • Report creation
  • Adaptation of key figures & business logic
  • End-user support
  • Technical support
  • Precise performance monitoring
  • Troubleshooting in data processing
  • Careful backup management to secure your data
  • Setup of fixes and releases for continuous optimization
  • Ensuring trouble-free system operation for maximum reliability
  • Performance monitoring
  • Troubleshooting in data processing
  • Backup management
  • Setting up fixes and releases
  • Trouble-free system operation
  • Cloud services
  • Standalone cloud hosting
  • Support with Azure or AWS implementation for smooth integration
  • Support for IBM SaaS offerings for planning analytics
  • Competent support for a wide range of cloud topics
  • Standalone cloud hosting
  • Support with Azure or AWS implementation
  • Support for IBM SaaS offerings for planning analytics
  • Support for a wide range of cloud topics
  • Projects
  • Provision of project managers and developers for your success
  • Comprehensive project support that leaves nothing to be desired
  • Conception and provision
  • Targeted work to guarantee project success at the highest level
  • Provision of project managers and developers
  • Comprehensive project support
  • Conception and provision
  • Guaranteed project success
Any questions? Our experts look forward to your call!
Contact us now