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BI Managed Services – Comprehensive support for your business intelligence systems

We ensure that your BI systems run smoothly and grow with you. Free up time for what matters most while we take care of operation, support, and further development.

What kind of support do you need for your BI systems?

We ensure that your BI systems run smoothly and grow with you. Our managed services take care of operation, support, and further development. You gain time for what matters most.

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Do you require error-free reporting?

Unser Application Management behebt betriebswirtschaftliche Fehler direkt an der Ursache und optimiert die Usability für eine höhere Akzeptanz im Team.

Does your BI system need to run reliably 24/7?

Technical support guarantees correct data processing at all times through continuous monitoring and rapid response in ETL processes.

Problems with staff shortages?

We offer flexible support when resources are scarce or, if desired, take over the entire BI operation for maximum relief.

Are your key figures adjusting?

We continuously adapt your KPIs and business logic – especially in IBM Planning Analytics – to new business goals so that planning remains accurate.

Frequently Asked Questions (FAQ):

Here you will find answers to the most frequently asked questions about BI Managed Services. If you need further information, please do not hesitate to contact us.

Technical support ensures that your system runs smoothly, performs well, and backups are secure. Application management goes one step further: here, we take care of the technical aspects, fix business logic errors, optimize usability, and adapt your key performance indicators to new business goals.

Yes, absolutely. Our managed services are designed to be flexible, allowing us to step in at short notice when resources are lacking or to take on the long-term support and further development of your entire BI landscape. This gives you planning security and permanently relieves the burden on your internal IT department.

Yes. We are a technology-independent partner and support solutions on all leading platforms such as Power BI, Qlik, and Tableau. However, our particular core focus is on in-depth expertise in IBM Planning Analytics (TM1) to reliably operate even highly complex planning scenarios.

A BI system must run reliably—24/7. We offer support models in which we proactively monitor your data processing to often solve problems before they affect your daily work. In the event of malfunctions, our experts respond quickly and purposefully.

Because we combine technical expertise with strategic consulting and a deep understanding of the technical logic behind controlling. With us, you don’t get an anonymous hotline, but a personal contact who knows your systems and guarantees transparency instead of a “black box.”

Why do companies rely on BI2run Managed Services?

Benefit from BI managed services that are available at any time through personal contacts instead of a hotline, vendor-independent consulting for cloud, on-premise, or hybrid solutions, and our specialized core competence for IBM Planning Analytics (TM1).

HOW DO OUR BI SERVICES SECURE YOUR BUSINESS LOGIC?

To ensure that your corporate management remains error-free, key figures and logic must grow in sync with your business. Our BI application management identifies problems at their root and continuously adjusts your KPIs (e.g., in Power BI or Tableau). This ensures that your business logic remains verifiable and consistent at all times, especially in complex environments such as IBM Planning Analytics.

BI support: Performance without compromise?

A failure of your BI systems costs time and money. Our technical support offers more than just standard assistance: we rely on proactive monitoring and regular updates to prevent errors before they occur. You won’t be dealing with an anonymous help desk, but rather a personal contact who is thoroughly familiar with your IT infrastructure.

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Success Story: Efficient business planning instead of Excel chaos

Münch Energie replaced error-prone Excel lists with an integrated system based on IBM TM1. The result is an automated rolling forecast and plan/actual comparisons at the touch of a button. In addition, the use of artificial intelligence to support forecasting is already being tested in order to further improve forecast quality.

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Our team is always available to answer your questions and discuss our solutions.

DO YOU HAVE ANY QUESTIONS OR COMMENTS?
GET IN TOUCH!

Energiemanagement Schulung

BI2run GmbH & Co. KG
Nord Carree 7
40477 Düsseldorf

Phone: +49 211 924 131 27
E-mail: mail@bi2run.de

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Philipp Krauleidies

Senior Sales Manager

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