We are your partner for smooth data processing and system operation. Reliable, personal, sustainable.
We rely on proactive measures to ensure smooth system operation. Our experts are ready to respond immediately to any problems that arise and minimize downtime. This allows you to focus on your core business while we keep the technology running for you.
We rely on proactive measures to ensure smooth system operation. Our experts are ready to respond immediately to any problems that arise and minimize downtime. This allows you to focus on your core business while we keep the technology running for you.
Have the performance of your systems continuously monitored in real time. Through proactive monitoring, we identify potential bottlenecks before they become problems. In this way, we ensure optimum performance of your business intelligence solutions.
The expertise of our technicians lies in the precise identification and efficient rectification of errors in data processing. With an in-depth understanding of business processes and business logic, we ensure that you always have access to reliable data.
The security of your sensitive data is our top priority. We implement robust backup strategies to ensure that your data is protected and recoverable at all times. In this way, we minimize the risk of data loss and guarantee the integrity of your information.
Our team takes care of the seamless integration of fixes and releases into your system. Your business intelligence solutions are always at the cutting edge of technology, which helps to increase security and optimize performance.
Have the performance of your systems continuously monitored in real time. Through proactive monitoring, we identify potential bottlenecks before they become problems. In this way, we ensure optimum performance of your business intelligence solutions.
The expertise of our technicians lies in the precise identification and efficient rectification of errors in data processing. With an in-depth understanding of business processes and business logic, we ensure that you always have access to reliable data.
The security of your sensitive data is our top priority. We implement robust backup strategies to ensure that your data is protected and recoverable at all times. In this way, we minimize the risk of data loss and guarantee the integrity of your information.
Our team takes care of the seamless integration of fixes and releases into your system. Your business intelligence solutions are always at the cutting edge of technology, which helps to increase security and optimize performance.
In the area of technical support, our expertise covers the lower part of the BI architecture. This enables us to ensure that your data processing and system operations run smoothly.
However, our team is characterized not only by comprehensive technical but also professional know-how. We recognize the critical importance of seamless communication between your IT and business departments.
We also offer our Application Management service to assist you with all challenges at every level of your BI structure.
For us, the concept of technical support goes beyond simply fixing problems. We strive for a partnership that aims to make your business successful in the long term.
Based on four core principles, our approach aims not only to overcome challenges, but also to strengthen your technological infrastructure.
Before we start work, we conduct a thorough needs analysis. This allows us to understand your company’s unique challenges and develop a customized solution.
Our focus is not only on solving problems, but also on preventing them. Through proactive monitoring, we identify potential weaknesses at an early stage and take preventive measures to ensure smooth system operation.
We value clear communication. Throughout the process, we keep you informed of progress and provide you with transparent insights into our activities via our support portal to ensure you are always informed.
The technology landscape is constantly evolving. The continuous optimization of your systems is the focus of our team, which always keeps an eye on the latest developments. We adapt our approach to changes to ensure that you always benefit from the latest technologies and best practices.
“BI2run is a special partner for us because they have both the professional and technical know-how and also offer support in German. This combination only exists once, BI2run is truly unique.”
Christian Wagner
“The decisive factor for us was that BI2run is not only technically adept, but also has controlling knowledge. We are very satisfied with the cooperation, we have our personal contact person and the support is always easy to reach.”
Peggy Niehof
“We have been a partner for several years now and have always enjoyed working with BI2run because of their focus on support. Having a good and reliable support partner is extremely valuable to us.”
Kai Schoemann
„We appreciate the fact to be able to partner with companies like BI2run in a market like Germany. It’s important to have a local presence and knowledge in a local language. On top of that, your focus on support is something unique.“
Richard Johnson
